One of the most common issues we face in the carpet cleaning industry is treating pet accidents. Though the years, we have dealt with all forms of pet issues from vomit, and “divots” to the carpet. Though we do not begrudge anyone who wishes to rectify their pet issues, we have found that well intentioned pet owners oftentimes make their pet issues worse after self-treatment. Listed below are the big “No, No’s.”
It is completely understandable why home use carpet cleaning equipment is used. After multiple accidents, the expense of calling a professional cleaner may run into hundreds of dollars. But do-it yourself methods and equipment can and will make matters worse when treating severe urine issues. To understand why, we must first understand what happens with urine accidents.
Initially, the urine is acidic, dries, and becomes alkaline and forms uric salts. IF the urine penetrates the backing, into the pad, and their into the subfloor, these salts will activate whenever there is heat and high humidity. Through the salts may get removed form the carpet fibers, the below the surface areas that contain the salts will activate.
I can personally attest to the handful of our customers who had some severe pet urine issues. They opted to pull up their carpets, take out the pad, replace with new pad, and install new carpet. Guess what? They still smelled the ammonia like odor form the urine salts which were in the subfloor! Amazing!
The problem with using rental equipment, the house use cleaners, and the Spot Bot with water is that often the urine is forced into the carpet backing and sometimes into the pad. Gravity is always at work. Since none of these pieces of equipment have enough draw power to lift out the water which is dispensed, gravity pulls the water down to it’s lowest level.
Secondly, the water mixes with urine, spreads, and gets absorbed in nearly all textiles. Now the uric crystals are distributed below the surface making the problem even tougher to treat since it is now even more pervasive.
A further damage to the overuse of this equipment is a delamination of the carpet backing. When the primary and secondary carpet backings get wet, the adhesive between the two breaks down and the two backings separate. This destroys the structured integrity of the carpet and it becomes extremely pliable that usually results in the wrinkles and loss of fibers.
A true story: I visited da customer one day who complained of excessive urine odors. A special probe into the carpet indicated that her problem involved the entire hallway. She said she used her house steam cleaner often and her carpets looked great. However, when we attempted to lift the carpet and inspect the pad, the carpet literally disintegrated. Every square inch of her carpet was delaminated. Her only choice was then was to replace her 5-year-old carpet. Her frequent wet cleanings literally ruined her carpets.
It is our opinion that the use of water extraction equipment on pet stains is a mistake and leads to more pervasive problems down the road.
It should be notes that there is no product that takes care of all spots or stains on all kinds of carpets. The critical question to ask before selecting a product to use is usually what kind of fiber is involved.
As a rule, pet stains on most of the natural fibers usually leads to permanent stains. Wools, sisals, seaglasses, etc. have very little stain resistance to them. Unless issues are tackled immediately, pet urine accidents often become permanent, unfortunately.
When it comes to most synthetic fibers, the use of some products off the store shelves may set the stain in and making the stain permanent. When in doubt about what type of medicine to take for an infection, most “over the counter” products are limited for a specific and more effective remedy, a pharmaceutical prescription is required.
Likewise, when deciding to use a product or a carpet, a true carpet professional should be consulted. Most of the “over the counter” products are highly diluted. Manly leave a tremendous reside behind that. Leads to repaid resoling. Many for pet issues contain fragrances which many temporarily mask odors.
However, for most urine, vomit and fecal accidents, an enzyme is the treatment of choice. Their ——-tractions often vary. Basically, most enzymatic products contain 3 friendly strains of friendly bacteria or microscopic microbes which feed o the organic matter. These two keys to an effective enzyme treatment in the following:
For most people who own pets it is always recommended that the owner has an effective enzyme on hand for those occasional accidents. Think of an enzyme as insurance. Hopefully you will never need to use it, but when an accident does occur, you are glad you have one.